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Pro-Se (self-represented) A person representing himself or herself in a lawsuit.
A person filing or responding to a lawsuit on behalf of a company, sole proprietorship, partnership, association and/or corporation. A person should file as an attorney, not a business, if they are an active member of the State Bar.
An attorney, professional law association, corporation, or partnership authorized to practice law. Also, a person employed by an attorney or law firm who is authorized to file on behalf of the licensed attorney (i.e., a paralegal).
A person or attorney authorized to represent a governmental body charged with administering and implementing legislation that is required to pay application fees or filing fees under state law. If you are not sure whether you are non-exempt, contact the court where you plan to file.
A person or attorney authorized to represent a federal court, or a state, county or city governmental body, charged with administering and implementing legislation, that is NOT required to pay application fees or filing fees under state law. If you are not sure whether you are exempt, contact the court where you plan to file.
AVAILABLE ONLY IN ARIZONA. A person who is qualified according to individual state laws (including certification or registration where required) to serve all process, writs, orders, pleadings, or papers required or permitted by law for service before, during, or independent of a court action.
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Frequently Asked Questions
TurboCourt Customer Support and the Courts cannot provide legal advice. We can help with technical questions regarding this program and some questions regarding the court/agency process. If you have a question of a legal nature, we recommend you contact an attorney.
The following frequently asked questions address most of the questions about using TurboCourt.

1. New Hampshire Judicial Branch Frequently Asked Questions

Q:

What are the answers to the most frequently asked questions?

A:

Frequently asked questions:...

2. New Hampshire Confidential Information

Q:

How do I file confidential information?

A:

IMPORTANT:  Do not file confidential documents or confidential information unless required, or unles...

Forms - Save/Retrieve Issues

Q:

How do I retrieve/upload my saved questionnaire .data file?

A:

TurboCourt’s Save/Retrieve utility allows you to save your questionnaire data as a password-protecte...

Forms - Void/Sample

Q:

I made changes to my answers after I paid to print. Why do I see Void/Sample on my forms now?

A:

Once you have paid the service fee to generate a final Form Set (without Void/Sample on it), any cha...

Arizona General Issues

Q:

What is defined as an Exempt Government Organization in the State of Arizona?

A:

In the State of Arizona define,  an exempt user is defined as follows: ...

Q:

Who qualifies as a Private Process Server in the State of Arizona?

A:

A Private Process Server in the State of Arizona is a person certified by the State of Arizona to serve all process, writs, orders, pleadings, or papers required or permitted by law for service before, during, or independent of a court action.

Q:

What are the answers to the most frequently asked questions?

A:

Click here TABLE OF CONTENTS.

Forms - Changes After Payment

Q:

How do I change my answers and get new forms after I already paid to print my Form Set?

A:

Once a Form Set has been paid for, the questionnaire used to generate that Form Set cannot be edited...

Forms - Viewing / Printing Forms

Q:

I cannot print my forms

A:

There are two ways to print your forms....

Q:

My forms are not printing in the right format on the paper

A:

In the Print dialog box, make sure your printer is set to print on 8-1/2" x 11" paper and in "Portrait" orientation.  You may also select "Shrink/Fit to Printable Area".

Q:

I try to print or view my forms, but they come up ‘blank’.

A:

TurboCourt uses Adobe Reader to view the forms.  Sometimes the Adobe Reader program tries to do an a...

Q:

Why do my forms come up blank (Mozilla Firefox)?

A:

Generated PDF forms may not be displayed properly or come up blank in the Build-in Firefox PDF viewer (Mozilla Firefox, version 19.0 and up). To view your forms, install and use the standard Adobe Acrobat viewer to your computer. The built in viewer also prompts for the standard viewer to be opened at the very top of the PDF page. It is a small banner. You can open the standard viewer that way as well.

NYC - Court Process Questions

Q:

Requirements for filing a Commercial Small Claim

A:

For filing Commercial Small Claims in NYC the following requirements must be met:...

Q:

Requirements for filing an Individual Small Claim

A:

You may file your small claim in the Small Claims Court of the New York City Civil Court if ...

Q:

If I create a Demand Letter for a Commercial Consumer Transaction Claim, is there anything else I have to do?

A:

Pursuing a Commercial Small Claim that is the result of a consumer transaction is a two step process...

Q:

After I e-file my forms, what happens next?

A:

If the Court accepts your forms, they will assign you a court date and then mail the Statement of Cl...

Q:

Where can I find answers to NYC Small Claims Court procedural questions?

A:

The New York City Civil Court created a very helpful publication, "A Guide to Small Claims Court".  ...

Q:

Who notifies the defendant after I file my forms?

A:

Once the Court accepts your filing, they mail your Statement of Claim to the defendant(s)....

Arizona eServe Questions

Q:

How much does e-Serve cost?

A:

e-Serve costs the filer $6.00 per filing.

Q:

Why pay TurboCourt fee, when email is free?

A:

TurboCourt e-Serve provides a real-time tracking tool, allowing filers to view the status of each document, in a single screen. With e-Serve, filers can see precisely when documents are opened by the opposing party. By using the same portal to file and serve documents electronically, TurboCourt Filers can save time with this nominal fee of $6 per filing.

Q:

Is this service method formally recognized by the court?

A:

Yes, as of March 2014, e-Serve is formally recognized by AZ Supreme Court as a safe, secure and legally acceptable means of serving filed documents.

Q:

When a document served with e-Serve, how is time computed?  In other words, a document sent to opposing counsel by any method except hand delivery/service of process, results in an additional 5 calendar days to the response time.  So how do the courts vie

A:

With e-Serve from AZTurboCourt, Attorneys also get 
5 additional days as compared to traditional service methods.

Q:

How will I know when the documents are served?

A:

AZTurboCourt provides real-time tracking, including date & time stamp when recipient opens the documents.

Q:

Do I have to worry about consent of opposite party?

A:

Pursuant to AZ Supreme Court Administrative Order 2014 – 23, as long as the opposite party is an attorney using AZTurboCourt, they have given consent.

Florida-Evictions

Q:

How do I create a "notice" to begin the eviction process?

A:

A "notice" is a written notification to the tenant that you are taking legal action against him/her....

Q:

How does the eviction process work?

A:

Evictions are generally a multi-step process....

Q:

I didn't use TurboCourt to prepare my Complaint forms, but I need new forms because the tenant(s) did not adequately respond to my formal Complaint.

A:

If you filed a Complaint against your tenant(s) through the court and they were served with the prop...

Q:

I prepared my Complaint forms using TurboCourt. Now I need additional forms because the tenant(s) did not adequately respond.

A:

If you filed a Complaint against your tenant(s) through the court and they were served with the prop...

Q:

I need additional forms because the tenant(s) did not adequately respond to my Notice

A:

If you filed a Notice against your tenant(s) and the tenant(s) did not reply and/or did not meet you...

Florida-Family Law

Q:

How do I preview my forms?

A:

Your forms become available after you have made your payment....

Q:

How do I file for divorce in Florida?

A:

The Florida Courts have created a helpful Family Law document, FAMILY LAW FORMS, COMMENTARY, AND INS...

Florida-General

Q:

Can I electronically file my forms in Florida?

A:

In Florida electronic delivery of your forms to the Court is not available at this time.  The Florid...

Florida-Small Claims

Q:

How do I serve the Defendant in Lee County, Florida?

A:

Each defendant must be served with copies of the Statement of Claim and Summons...

New Jersey Small Claims - Essex County

Q:

Requirements for filing a Small Claim:

A:

Small Claims cases are limited to cases in which the demand is not more than $3,000 or $5,000 if the...

Q:

I am receiving “session time-out“ and/or “session expired” errors.

A:

This is a common issue and is typically caused by your computer's settings- you might have cookies o...

Q:

How Can Reservice be Performed?

A:

Where initial service by mail has not been effectuated, plaintiff or the attorney may request reserv...

Q:

Who notifies the defendant after my forms are filed?

A:

Once the court accepts your filing, the forms are processed and a court initiated docket number is a...

Q:

Why am I not receiving emails?

A:

In almost all instances, the reason the e-mails are not arriving to your e-mail account is due to Spam Filtering or Bulk mail setting.  The e-mail should be coming from customerservice@turbocourt.com.  Please verify or modify the appropriate setting in your e-mail account.  You should also check your bulk mail or spam folders for the e-mails.

Q:

I tried to print or view my forms, but they came up blank.

A:

TurboCourt uses Adobe Reader to view the forms.  Sometimes the Adobe Reader program tries to do an a...

Q:

What happens if I filed my case in the wrong county?

A:

If a Special Civil Part complaint is presented for filing in a county where venue does not lie, and ...

Q:

What is effective service?

A:

If a Special Civil Part complaint is presented for filing in a county where venue does not lie, and ...

Q:

After I e-file my forms, what happens next?

A:

The forms will be electronically transmitted to the court.  The Court will then review the forms and...

Q:

How do I change my hearing date / adjourn my hearing date?

A:

R. 6:4-7(a) All requests for adjournments of hearings, trials and complementary dispute resolution e...

Q:

How long do I have to file my Reservice?

A:

Plaintiff will be afforded 60 days from the date of the filing of the complaint to submit a correcte...

If you are unable to find the answers to your questions, click Submit Help Request to contact our Customer Support team.
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